AWNING WARRANTIES | How to get the best warranty

The Merriam-Webster dictionary states that a warranty is a written statement that promises the good condition of a product and that the maker is responsible for repairing or replacing the product usually for a certain period of time after its purchase.

Each component of our awnings is manufactured by a different company and each one offers its own warranty.

 

Patio photo from TOFF

If you purchase a Toff awning from Dutchess Custom Awnings, the frame is manufactured by Toff Industries. Toff Industries’ warranty includes a lifetime warranty for the frame construction, under normal conditions.

The SolarShield Retractable Awning is Toff’s top-of-the-line model for outdoor mechanical sunshades. This remarkable shade is the only retractable lateral arm awning with a spring-loaded shoulder — designed to withstand the impact of a sudden gust of wind, heavy rains, and intense storms. However, it should be noted that no awning, regardless of manufacturer, is designed to be left open in high winds or heavy rains for an extended time. A retractable awning will shelter you from rain during a shower; it should be retracted during a storm.

The strength and durability of the SolarShield reduces impact on both the awning and your home, decreasing the potential of stress-related damage due to inclement weather. SolarShields come with manual and electronic retraction options, all of which are made from stainless steel hardware and cables. The three-to-one bevel gear makes for smooth manual operation and light and durable aluminum frames are easy to manage by either hand or motor.

 

sunbrella  

 

At Dutchess Awnings we only use woven acrylic fabric.  When you combine the durability, water repellency, breathability and beautiful style of woven acrylic fabric you have an unbeatable combination! With hundreds of colors and patterns from which to choose, there will be one that compliments your home! Certified by the GREENGUARD Institute  and recommended by the Skin Cancer Foundation, woven acrylic offers you, the consumer, the beauty and performance you want and the protection you demand. Our fabrics, such as Sunbrella and Sattler, come to you with a limited 10 year warranty.

controller

As an installer, we receive a five-year warranty on Somfy motors and controls.  This warranty is gladly passed on to our customers. Dutchess Custom Awnings has earned the Somfy Certified Expert Installer designation.  Somfy is the world’s leading manufacturer of specialized motors and control systems. The ease of operation offered by a motorized unit makes a Somfy motor and remote control the perfect choice.

We’re saving “the best for last”!!!!   Dutchess Custom Awnings offers a warranty that no other awning company  we’re aware of offers……the “Mom Warranty”.     My name is Vadi and my son, Joe Monte, owns Dutchess Custom Awnings.   Having raised Joe, he knows what it means to “answer to Mom”.  When I started working in the office, I told him “I never, ever want to answer the phone and have a customer unhappy with our products or service”.  Well, he doesn’t want to answer to me, so I can tell you that he will do his very best to make each and every one of our customers satisfied with their purchase!

Stop by our showroom, meet Mom and learn more about our products and warranties, including the “Mom Warranty”, Our new showroom is at 1075 Route 82, Suite 7, Hopewell Junction, New York 12533 or call us at (845) 226-3039.   You can also learn more about us on Facebook and maybe even “like” us!

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